Refund Policy

Thank you for shopping with ZARNOVELITHOS. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may request a refund or exchange. Please see below for more information on our refund policy.

Returns

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:

ZARNOVELITHOS
Attn: Returns
RMA #
123 Novelithos Street
Cityville, ST 54321

Refunds

After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least 7 days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at:

Email: [email protected]
Phone: (555) 123-4567